Technology that keeps up with your business.

We support, manage and improve the way your team uses Apple devices and modern tools. All without complexity.

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Notion
Zoom
Dropbox
Adobe Creative Cloud
Google Workspace
Apple
Slack
Notion
Zoom
Dropbox
Adobe Creative Cloud
Google Workspace
Apple
Slack
Microsoft 365
Microsoft 365
£90k+
Annual Tech ROI
Same-day Solutions
98.4%
180 hours
Saved Annually

How It Works?

We provide continuous, high-trust support that adapts to your business. From day one, we take ownership of your technology and help you stay ahead with tools that work for you.

Step 1

Understand Your Setup

We take time to understand your team, tools, and challenges so we can provide relevant support from the start.

  • Review current systems, apps and devices.
  • Identify points of friction or duplication.
  • Map out how the team works day to day.
Step 2

Take Ownership

We take full responsibility for your technology environment so you can focus on the business.

  • Document users, devices, systems and access.
  • Offer instant support without waiting for onboarding.
  • Become your go-to contact for anything tech.
Step 3

Improve and Optimise

We don’t just resolve problems. We surface improvements before issues arise and keep everything running at its best.

  • Spot potential issues before they impact your team.
  • Recommend improvements based on usage patterns.
  • Maintain consistency and control across your setup.
Step 4

Stay Ahead

We make sure your business never falls behind. You get tested, proven solutions without wasting time or budget experimenting.

  • Keep stakeholders informed on relevant tech updates.
  • Identify opportunities for automation and AI.
  • Recommend and implement high-impact improvements.
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Technology Support. Rebuilt Properly.

Professional Network Solutions

We plan, advise and implement complete networking solutions tailored to the needs of your business.

Technology Strategy with Automation and AI

We review how your business operates and deliver practical automation and AI integrations that reduce manual effort and increase clarity.

Apple Infrastructure Deployment

Deploy Apple hardware at scale using Apple Business Manager and MDM, with secure setup and lifecycle support.

Support and Device Management

Remote Apple IT support with unlimited help, setup, updates and expert guidance to keep your team productive and protected.

Storage and Data Management

We design storage systems that are structured, accessible and ready to grow with your business.

Access and User Management

Simplify staff account creation, access permissions and offboarding using role-based controls and secure deactivation workflows.

Why Choose CustomConfig?

Designed for Modern Teams

We are a lean, independent company built for teams that expect fast, personal support without layers of process or delay. Our focus is on building long-term relationships where we understand your setup and work with you directly.

  • Fast, expert support from people who understand your business.
  • Support and improvements tailored to the tools you already use.
  • Structured onboarding and consistent care for every user.
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Built for the Age of AI

The rapid growth of AI and automation is reshaping how businesses operate. Knowing what to adopt, when, and how is now essential. We help businesses understand, implement, and adapt these technologies in practical ways.

  • AI tools are vetted and introduced based on your business needs.
  • Get regular insight into where AI adds real value.
  • We handle research and testing, saving time and money
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Oversight That Drives Progress

Technology can quietly become a problem without anyone noticing. We maintain oversight across your setup, keep systems aligned, and proactively suggest improvements to support growth.

  • Regular reviews ensure systems stay alligned with business goals.
  • Tools and subscriptions are kept under control to avoid waste.
  • Technical descisions are informed by ongoing insight.
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Pricing

Clear monthly pricing. No lock-in. Just expert help, whenever you need it.

Core

Structured support for growing teams.

  • Support and Device Management
  • Technology Strategy with Automation and AI
  • Storage and Data Management
  • Apple Infrastrucutre Management
  • Professional Network Solutions
  • Access and Account Control
  • Optional on-site support available
  • Multi-user discount built in

£75 per user / month

Premium

The complete technology service for your business.

  • Support and Device Management
  • Technology Strategy with Automation and AI
  • Storage and Data Management
  • Apple Infrastrucutre Management
  • Professional Network Solutions
  • Access and Account Control
  • Unlimited on-site support
  • Minimum 30 users

£110 per user /month

Custom

For teams with unique needs or project-based requirements.
‍Whether you need support alongside internal IT, have specific compliance standards, or want help with a one-off project, we’ll define a clear scope and price that fits your business.

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Meet the Team

Built by people who understand the demands of creative work.

Webflower Team Member
Alan Avins
Founder & Consultant

With 20 years’ experience supporting creative teams, Alan delivers practical automation, Apple infrastructure, and technology strategy with a focus on measurable results.

Webflower Team Member
Future Teammate
Let's Talk

We’re building a lean, forward-thinking team focused on improving how creative businesses use technology. If you’re driven by clarity, progress, and high standards, we’d love to hear from you.

Behind the Approach

This is not just tech support. It is a structured, proactive service designed to evolve with the business and remove technology as a blocker to growth. Our approach brings clarity, continuity, and compounding value over time.

Future Proofing

We actively monitor emerging technologies, industry shifts, and best practices so your business is always positioned to benefit early. No scrambling to catch up.

Time Ownership

We reduce interruptions, avoid delays, and keep your technology aligned so your team can focus entirely on doing their best work every day.

Vendor Neutrality

We recommend what works, not what we sell. Every tool, device, or platform is chosen based on fit, not commission or partnership incentives.

Quiet Confidence

We resolve issues before they surface, maintain performance without noise, and make sure technology quietly does its job in the background without disruption.

Get in touch

We’d love to learn more about your business and explore how we can support your team and simplify your technology. Whether you’d prefer to start with an email, a phone call or a focused discovery session, you’ll find all the options below. No pressure. Just a useful conversation with someone who understands how to make tech work better for you.

Book a call

0203 355 7522

Frequently Asked Questions

Who is this service designed for?

We work with creative teams and forward-thinking businesses that rely on Apple technology. Whether you are scaling or streamlining, our services align with your team and objectives.

Do you replace an internal IT team?

No. We work alongside internal IT to enhance capabilities and reduce their workload. If there is no internal team, we operate as your dedicated technology partner. Our Custom plan reflects the flexibility required for either setup.

How quickly do you respond to requests?

We aim to respond to support requests and begin working toward a solution within one hour. Most issues are resolved quickly and without disruption.

Is this service Apple-only?

Apple is our foundation. But we also support core business tools, networks, collaboration platforms, automation systems, and cloud services that surround your Apple environment.

What happens as my company grows?

Your plan adapts with you. We ensure onboarding, access, systems, and processes scale smoothly, with technology that remains structured and fit for purpose. As your team grows, the cost per user reduces. We do this to make growth more sustainable and rewarding for your business.

How do I get started?

You can book a 30-minute introduction call to see if we are the right fit. We will learn about your current setup, goals, and challenges, and provide clear next steps if we can help.